Welcome to Gemini®
Gemini® is a regulated cryptocurrency exchange and custodian that allows you to securely buy, sell, and store digital assets like Bitcoin, Ethereum, and many others. With Gemini, security is not an afterthought — it's the foundation of the platform.
Whether you're logging in for the first time or a returning user, this guide will help you sign in securely, protect your crypto device, and implement best practices for long-term account security.
How to Log In to Your Gemini Account
- Visit the official website: www.gemini.com
- Click “Sign In” in the top-right corner of the homepage.
- Enter your registered email and password.
- If Two-Factor Authentication (2FA) is enabled, enter the code from your authentication app.
- Once authenticated, you’ll be redirected to your account dashboard.
Enabling Two-Factor Authentication (2FA)
Two-Factor Authentication is a must for securing your crypto account. Gemini supports authenticator apps like Google Authenticator or Authy for a safer login experience.
Steps to Enable 2FA:
- Log into your account.
- Go to Settings → Security.
- Select Enable Two-Factor Authentication.
- Scan the QR code using your authentication app.
- Enter the 6-digit code from your app to verify.
Once enabled, 2FA will be required each time you log in or withdraw assets, adding a critical layer of protection.
Securing Your Crypto Device
If you're using hardware wallets or mobile devices to access Gemini, securing these devices is essential. Consider these tips:
Device Security Tips
- Keep operating systems and browsers up to date.
- Use antivirus and anti-malware software.
- Avoid using public Wi-Fi for crypto logins.
- Set up biometric or PIN locks on mobile devices.
- Do not root or jailbreak your devices.
Recognizing and Avoiding Phishing Attempts
Hackers frequently attempt to mimic official Gemini emails or pages to steal user credentials. Stay alert by:
- Checking the sender's email domain before clicking links.
- Looking for HTTPS and the correct URL in your browser bar.
- Avoiding emails with urgent language like “your account will be suspended.”
Gemini will never ask for your password, 2FA code, or seed phrase via email.
Using the Gemini Mobile App Securely
The Gemini mobile app offers the same features as the desktop platform, including trading, deposits, and account management.
Mobile Security Checklist
- Download the official app only from the Apple App Store or Google Play Store.
- Enable fingerprint or Face ID for app access.
- Use app-specific PINs where available.
- Logout after completing transactions on shared devices.
Crypto Withdrawals and Whitelisting
Protect your funds by using Gemini’s withdrawal whitelisting feature. This ensures that crypto can only be sent to approved addresses.
Steps to Whitelist an Address:
- Navigate to Funding → Withdraw Crypto
- Click Manage Addresses
- Add your wallet address and complete 2FA verification
- Save changes and confirm via email
Frequently Asked Questions (FAQs)
What if I forget my password?
Click “Forgot password” on the login page. You’ll receive an email with instructions to reset your password securely.
Can I use a hardware wallet with Gemini?
While you can’t directly connect a hardware wallet to Gemini, you can transfer crypto from Gemini to your hardware wallet for long-term storage.
How can I monitor login activity?
Go to Settings → Devices to view all active sessions. Revoke any unknown sessions immediately.
Can I recover my account if my 2FA device is lost?
Yes, contact Gemini Support to begin the recovery process. You'll need to verify your identity through KYC procedures.